Microsoft Offering Refunds For Xbox One, Windows 10 Purchases Soon

Microsoft Offering Refunds For Xbox One, Windows 10 Purchases Soon”

The new option will make it possible for users to get full refunds on any digital software they've purchased so long as they've owned the game for less than 14 days and played it for less than two hours. A whole lot of gamers who are used to buying Windows 10 and Xbox One games online can now breath a sigh of relief.

The Xbox program does exclude some items, such as DLC and Season Passes. Finally, navigate to a purchased game or app, and then select Request a refund.

At present, this refund system would only apply to games purchased through the Xbox Marketplace or Windows 10 Store. This new system is a lot like what Steam has been offering since 2015 and marks a decidedly customer-friendly swing with the refund policy on Xbox Live. This offering from Microsoft is really applaudable and will offer flexibility to many users who purchase a game but can not return if they don't like it. "You can't return a digital game and receive a refund or credit". You're in luck. Here are the games to get you started, no matter what genres you like.

Users on the Microsoft subreddit first noticed the policy, showing up for users now enrolled in the Xbox Live preview program. Users must have at least opened the game once in order to request a refund, and games won't be eligible until a day after they're first released.

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However, Microsoft may actually be able to increase game sales with its new refund system, which could be what ultimately convinces Nintendo and Sony to follow suit.

In addition, "certain Windows 10 apps" may not be eligible for self-service refunds, and Microsoft reserves the right to block access for users who abuse self-service refunds.

As seen on Reddit, Xbox Insiders have seen a message called "Self-Service Refunds".

This week, as its rollout of the Windows 10 Creators Update began for PCs, Microsoft said that its Skype UWP app for PCs and phones had officially dropped its preview tag, and declared it "ready for everyday use".

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